Hi Natalie,

With all brands on this list, I do not post to include them as a brand to love or brand to avoid unless I have heard back from the brand. This is what Amway had to say when asked about the Amway brand and Artistry brand –

“Thank you for contacting Amway Customer Service. I am happy to assist you with information regarding Amway’s stance on animal testing. Their response confirms that they do allow the products to be tested on animals to comply with local and regional laws.

Amway opposes animal testing and our products are not tested on animals unless required by government regulations. We actively lead initiiatives to create alternatives to required animal tests. Amway primarily uses historical information, in vitro (non-animal lab) testing, computer analysis, human trials and industry experiences in assessing the safety of our products.

We do not screen or select suppliers on their animal testing practices.”

Amway and Artistry DOES NOT test on animals! I work very closely with them. This is BIG misinformation. Especially since you quote “Brands added to the brands to avoid section are those who have confirmed that they test on animals themselves, to comply with local and regional laws, or use ingredient suppliers that test on animals.”

I can always send this to our lawyers, unless you want to do more research.

This is an extremely delayed response to say “thank you” for your response! Yes, I arrived at the same conclusion that you did re: Fresh — even if they respond at this point with all the right answers regarding animal testing, I’m so over their horrible customer service and won’t buy their products on that principle.

As for Korres, thank you for the additional information. I’m still not sure if I will re-purchase the product I have from them or not, but I may be looking for a replacement anyway just for peace of mind.

Anyway, again, thank you for all of your work — I really do appreciate it!

oh no! i thought Hard Candy was cruelty-free too (for sure)! I’ve been buying their make-up

Thanks Tashina!

I just heard about other “spa brand” that has become very popular in Spa activities in here. Is Ainhoa http://www.ainhoacosmetics.com/ They are from Spain. I´m very confused about their statements or policy about animal testing.

Did you hear about them?

Saludos!

Grettel

You’re welcome, Tracy! And thank you for appreciating it! 🙂

Hard Candy has been unresponsive to me. They were also removed from PETA’s Does Not Test list. I know that readers have sent them the questions from my FAQ (http://logicalharmony.net/faq) and received responses. When I first contacted their brand, a PR rep immediately reached out and said they were cruelty free. I sent them my standard questions and have followed up four times with no response. That same rep has followed up to readers of Logical Harmony since.

This is why I have them on the Grey area list. Since I don’t add any brands based on third party information, and they won’t answer me directly, I choose to not talk about them at all. If I were you, I would send them those questions and see what you get back, then go with whatever you feel the most comfortable with.

Four emails and two calls? Yikes! I’ve emailed them three times with no response at all. If I were in your shoes, I would avoid them too, Sarsie. It’s also just bad customer service!

Korres is, from the last time I checked, cruelty free. However I don’t list them because they told me all products contain animal or animal derived ingredients. I remember that post and most of the brands being sold by that third party site were having old items sold – so my guess is that this was the case with Korres as well. This also would not necessarily mean that they were being tested on animals though. Read the post I partnered with HSI to put together and you can find out more – http://logicalharmony.net/are-items-imported-into-china-tested-on-animals

Hi Grettel!

I was so glad that a brand you asked about replied so quickly! Amway said that they do test when required by law. Hopefully the other brands reply soon!